Snapheal just shows a blank image after importing a jpg

The app doesn’t work for me at all, since I am unable to import an image. I have tried two different jpg files which I have exported from Photos. I can open each of these files; however when I try to open them in Snapheal, all I get is a blank image. I went to the web site for help, but didn’t find any. I can’t believe I paid $12.99 for this!

Kateo0 about Snapheal - Fix your photos.